Will filing a claim increase my insurance premium? ⌄
This is one of the most common concerns we hear — and it’s based on a misunderstanding. Insurance premiums are adjusted based on damage risk assessed across your geographic area, not solely on whether you personally file a claim. If hail or wind hit your neighborhood, your insurer may adjust rates for the entire zone — regardless of whether you filed. That means skipping a legitimate claim doesn’t protect your premium, but it does mean you pay out of pocket for a roof your coverage may have handled. We recommend scheduling a free inspection, reviewing your specific policy, and speaking with your insurer to make a fully informed decision.
Does my insurance cover roof replacement? ⌄
Many homeowner's insurance policies include coverage for hail and wind damage, subject to your specific policy terms and deductible. We provide a free inspection and thorough damage documentation to support your claim. Coverage determinations and claim outcomes are made by your insurer — we cannot guarantee results, but we advocate strongly on your behalf.
How long does a roof replacement take? ⌄
Most residential roofs are completed in 1–2 days once materials arrive. From first contact to finished roof, expect 1–2 weeks including inspection, insurance approval, and scheduling.
What makes HailGuard different? ⌄
TAMKO HailGuard is the most advanced TAMKO architectural shingle and the only asphalt shingle with a dedicated Hail Warranty — standard warranties exclude hail damage to the shingle surface. It carries Class 4 impact rating (UL 2218), the highest available. Some insurers offer premium discounts for Class 4 rated shingles — verify with your insurance provider for eligibility.
My insurance claim was denied. Can you help? ⌄
Yes. Denied claims are often successfully appealed. We request a re-inspection, provide supplemental photo evidence, and formally challenge the denial on your behalf. We've helped many Katy homeowners overturn initial denials.
Do you offer financing options? ⌄
Yes. We offer financing for qualifying homeowners. Contact our team at (832) 868-8507 for details on available payment plans and options.
How does the $500 referral program work? ⌄
Refer a friend to Mr. Roof. When they complete a full roof replacement, you receive $500 cash. No limit on referrals. Have your referral mention your name at their very first contact with us.
Are you licensed and insured in Texas? ⌄
We are fully insured (general liability and workers' compensation) and hold HAR and RCAT certifications. Texas does not require roofing contractor licenses, but our certifications exceed what's legally required.
What areas do you serve? ⌄
We serve the greater Houston area including Katy, Houston, Cypress, Sugar Land, Brookshire, Cinco Ranch, Richmond, Fulshear, Pattison, Spring, Tomball, Pearland, and Missouri City.